Our Commitment to You
In addition to keeping you informed of our health and safety protocols, we are committed to keeping up-to-date on CDC requirements. We are also committed to traveling in small groups—the original travel pod.
COVID-19 Vaccination Policy
Like the rest of the world, our response to COVID-19 is an ongoing evolution, and our protocol is subject to change as the situation changes. We will modify as needed but always do so with caution and careful consideration. We will do our best to keep you informed of any updates as they are made.
Starting on Jan 1, 2023, MT Sobek will no longer require guests to show proof of vaccination against COVID-19. This decision comes as countries across the globe continue to relax their entry requirements.
We will follow the local protocols of the countries we visit. Please note that your destination may have additional entry requirements at the time of travel, so we recommend checking with the embassy periodically for the latest updates. Your Adventure Coordinator will provide updates when they send your final details email about 3-4 weeks before departure.
For your safety, we strongly encourage our guests to be fully vaccinated and always purchase travel protection.
Our COVID-19 policies are subject to change and will be updated as new information becomes available.
Keeping You Informed
MT Sobek’s response to COVID-19 is subject to change in accordance with the recommendations and requirements of the CDC, U.S. and international government agencies.
We frequently update resources like our Re-openings and Requirements page but please contact your Adventure Coordinator or visit the CDC or US Embassy pages for the most current information.
Private Adventures
Prefer to travel only with your own pod? No problem. Our travel experts create custom-tailored private adventures in North America and internationally. Perfect for families, couples, and friend groups, MT Sobek’s custom and private adventures are designed and operated to our highest standards—you’ll be in the best hands with the very best adventure guides on the planet. Let’s get started!
Frequently Asked Questions
What happens if I decide to postpone my trip even though MT Sobek is still planning to operate the trip?
All MT Sobek guests are subject to the payment and cancellation terms agreed to at the time of reservation. This includes any guest who opts to cancel an operable trip due to COVID-19. Please refer to your invoice for the terms and conditions that apply to your booking. We recommend that all guests purchase insurance.
Do you require guests on your trips to be vaccinated?
Guests on our scheduled trips departing in 2022 are required to show proof of vaccination against COVID-19.
We will not require proof of vaccination from our guides for trips departing in 2023. We strongly encourage guides and other staff to be fully vaccinated against COVID-19.
Will my guides be vaccinated?
Guides on our scheduled trips departing in 2022 must be vaccinated against COVID-19 wherever the vaccination is available.
We will not require proof of vaccination from our guides for trips departing in 2023. We strongly encourage guides and other staff to be fully vaccinated against COVID-19.
What if someone has symptoms on trip?
If someone experiences symptoms on trip, they are asked to let the Adventure Guides know immediately. The Adventure Guides will ask the symptomatic person to isolate from the group and help facilitate a COVID-19 test. If the test is negative, no further action will be taken.
What if someone tests positive for COVID-19 on trip?
Anyone who tests positive for COVID-19 and is symptomatic will be asked to wear a mask and immediately isolate from the group. We will follow local protocols for quarantine, and COVID positive guests may not participate in group activities, group transportation, or group meals until they test negative.
If I’m quarantined during or after the trip, who will pay for my accommodations?
Additional services required for quarantining during or after the trip, including accommodations, meals, transfers, medical care and COVID-19 testing, are at the expense of the traveler. We recommend that you purchase a comprehensive travel insurance package prior to your trip that includes quarantine coverage.
What if the country’s entry policy changes after final payment?
By placing a deposit and/or final payment on this departure you agree to our full Terms & Conditions and understand that if MT Sobek must cancel or postpone a trip due to force majeure (war, labor strikes, wildfires, earthquakes, flooding, epidemic, a major world event adversely affecting international travel patterns, etc.), MT Sobek may provide a future travel credit or in some cases, refund the portion of the trip cost that is recoverable after using good faith efforts to recover payments already advanced to suppliers (hotels, transportation companies, etc.)
MT Sobek does not guarantee recovery of any or all of the advance payments made, and our use of good faith efforts to recover these payments will not include the institution of any legal proceedings in foreign jurisdictions.
MT Sobek is not responsible for expenses incurred by trip members in preparing for a canceled or postponed trip (e.g., non-refundable purchase of air tickets, visa fees, inoculations, equipment, etc.) or for any additional arrangements should the trip member depart prior to the scheduled group departure date.
You have tested positive on your trip – now what?
Your Adventure Guide, with assistance from our Operations Team, will help facilitate isolation from the group and help plan next steps depending on local protocols.
• It is advised that you take a PCR test as soon as possible if you haven’t already.
• You may not participate in group activities, group meals, and group transportation until you no longer test positive for COVID.
• Most insurance providers have international assistance that can help with quarantine arrangements, and can advise you what you need to initiate a claim. This is the best place to start.
Arch RoamRight Policy Holders: If you require emergency assistance while traveling, call the On Call International Operations Center at:
• Toll Free in the US – 855-286-8348
• Outside the US – 443-279-7335
TripMate Policy Holders: Refer to plan number F485S
• Generali Global Assistance (calling worldwide) 1-954-308-3925
• Claims Customer Service: 1-833-297-2255 / claimssupport@travelclaimsonline.com
Ask an Expert
We want you to have the best adventure, so don’t hesitate to call our expert team of adventure specialists at 800-974-0300 to learn more. Or click the button to use our online contact form.